In today’s competitive world, businesses are looking for opportunities to maximize profits, by increasing revenues and lowering their operational costs. At the same time, consumers are looking for more convenient, efficient and secured services.

To meet this requirement, Newtech Business System Limited (Newtech), headquartered in Lusaka, Zambia, has brought in world-class products and services, that simply boost the quality of consumer touch-points and enhance customer delight. It is sourcing the products from some of the world-renowned suppliers and providing best in class service to its customers.

Newtech’s offering is centered on optimizing business processes at banks and retail businesses. It is aimed mainly at cutting costs and complexity and improving service to the customers, by offering a one-stop solution of products, consumables, and service.

History

Newtech was founded by Mr.A.Swaminathan, a technocrat with more than ten years of experience in the field of Computer hardware and software, Networking and electronic products.

Newtech in operation since March 2006, has a team of well trained and experienced professionals in the Technical Support and in Sales and Marketing.

Newtech successfully brought Automatic Teller Machines (ATM) from GRG of China in 2008 into Zambia, a market which was till then a monopoly of an MNC. Newtech also introduced, for the first time, different business models for the deployment of ATM such as Use & Pay, Lease and Hire, which has been a great success.

Similarly, in the Retail Business, Newtech successfully brought into Zambia in 2009, a low cost, more user-friendly Retail Management, and Accounting Software Systems, challenging the monopoly position enjoyed by another MNC. This System has been accorded approval by Zambia Revenue Authority.

In August 2011, Mr. A B Patel, Chairman of the Radian Group of Companies, one of the biggest retailers in Zambia, has become a co-investor in Newtech.

In line with its business philosophy of products with innovative technology, in September 2012 Newtech introduced in the Zambian Market, the first of its kind Currency Processors from the world-renowned Magner International of USA.

To deliver innovative technology and services that make businesses better, through a combination of customer knowledge, ideal product sourcing, supportive suppliers and continuous development of our skills and expertise for better service.

Products with innovative technology and service that differentiates.

Newtech currently provide ATM machines and POS devices to a number of commercial banks. Our current ATM count is 245 that are deployed. We also run card management architecture that enable us to issue and manage bank cards (including ones linked to eWallets/Mobile money). We manage the ATM hardware and in some cases we also manage the cash loading of the ATMs.

We currently manage ATM machines for Indo-Zambia, ZICBS, Zanaco, First Capital, Access and First Alliance Bank. We also supply POS units to the above mentioned banks and also fuel station franchises with current count of 2450 POS machines issued.